Question 1

How does it work?

Accepted Answer

Pick a product, upload any clear photo of your pet, and check out. We remove the background, craft your keepsake by hand, and ship it to you — usually within 3–7 days.

Question 2

What kind of photo works best?

Accepted Answer

Any clear phone photo works. Good lighting and a full view of your pet’s face or body give the best result. We clean up and cut out the background for you.

Question 3

Will it really look like my pet?

Accepted Answer

Yes. We print your pet’s real photo and (for shaped items) cut it to their exact silhouette. If anything looks off, we’ll make it right — every order is backed by our 100% satisfaction guarantee.

Question 4

How long does shipping take?

Accepted Answer

Everything is made to order and ships within 3–7 days, with free US shipping. Order a couple of weeks ahead for holidays and special dates.

Question 5

What if I’m not happy with it?

Accepted Answer

We stand behind every keepsake with a lifetime satisfaction guarantee. If you’re not thrilled, contact us and we’ll remake it or make it right.

Question 6

Where are your products made?

Accepted Answer

Handmade to order in the USA. Each piece is crafted one at a time from your photo.

Great things are on the horizon